Experience

Built the credit card analytics platform from scratch using Snowflake and Adobe Analytics, enabling self-service reporting for 1.4M+ accounts. Designed data models integrating 14+ source tables into production-ready views that powered 8 automated Tableau dashboards. Collaborated with product and analytics teams to define 6 KPIs and 40+ metrics, creating a standardized measurement framework for executive reporting. Analyzed credit card portfolios to identify $18M in annual charge-off risk across 1.6M+ customers, surfacing high-risk segments for targeted intervention.

Managed 7 production Azure ETL pipelines delivering analytics datasets for Starbucks operations, maintaining 95% SLA compliance. Monitored an MLOps recommender system serving 5 enterprise applications, tracking daily health metrics and catching deployment issues before they impacted recommendations. Built 4 monitoring dashboards in New Relic and Datadog to track system uptime and performance. Automated Python and SQL validation workflows that caught an average of 12 weekly data quality issues before production impact. Documented ETL workflows and data lineage in Confluence after migration to Azure Data Factory, enabling operations teams to troubleshoot independently.