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Projects

B2B SaaS Analytics (Zoom)

End-to-end B2B SaaS customer data pipeline to identify feature underutilization and revenue risk across enterprise accounts.

PostgreSQLdbtTableau

311 Kansas Call Center Optimization

Analysis of municipal service requests to optimize response times and resource allocation across city departments.

ETLStatisticsTableauSQL ServerAlteryx

WellNest Health Triage

AI-powered healthcare triage system to route patient cases based on symptoms with personalized recommendations.

PythonEDAMLdbtStreamlitLLMsRAG

Fraud Alert Threshold Optimization

End-to-end analytics project optimizing fraud detection thresholds using machine learning and A/B testing.

PythonMLStatisticsPostgreSQLA/B Testing

Digital Banking Behavior Analytics

Analytics pipeline demonstrating behavioral and demographic dimensions that guides product prioritization and retention strategies

DatabricksETLPySparkPowerBISpark-SQL

Employee Attrition Analytics

Logistic regression attrition model identifying people analytics drivers including overtime, tenure and engagement indicators

SQL ServerPython, Tableau